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Experience: Sports, Autos & Vehicles

Member since May 2021

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1 Review by BRADLEY


Bought 2 bikes from this place just before wife and I went south for the winter. Got to our campground, rained a lot in Myrtle Beach area, but were able to test our bikes out within the campground. Right off the bat, we noticed the back wheels on both bike's were not running true. You could actually feel the bike, and see it, wobble up and down. Got home from our winter get away, called BPM, told them of the problems, they suggested take the bikes to a shop to get them fixed, and that they would reimburse me for the repairs. Later the shop called and said there was nothing he could do, that the wheels were too far out to bring them back in, suggested looking into having 2 new wheels sent. Tried calling BPM, no answer, lot's of times. Emailed them, multiple times, they finally got back with me via email, said warranty doesn't cover labor, I then emailed them back and stated that I needed them to call me, that there was an issue I needed to talk to them about, not related to labor, being new rear wheels, nothing... I also emailed them and stated that if they are not going to send new back wheels, I want some of my money refunded, they have not responded at all, and why would they, they got my $3400...

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