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Was not able to log in to the website while at the SF Giants game vs. Minn. Twins on Sat. June 10th to retreive my 6 tickets which cost me about $600.
I was trying to download the app unsuccessfully at the Will call window. All I had was my receipt and I knew the seat section, row and seat numbers but seat numbers did not appear on my receipt. It finally got resolved by the management office who confirmed the seats were not sold as a duplicate and only to me...
In short, i could not download the tickets at the time of the game, no WI-FI connection and I could not get internet service.
My receipt was barely enough to get the tickets after much deliberation and 45 minutes of negotiation.
SEction 106, row 7, seats 13, 14, 15, 16.
Row 9 seats 15 & 16.
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi there Bradley, we're really sorry about this! We do our best to make tickets as accessible as possible, but unfortunately sometimes reception at venues can be extremely spotty. Therefore, we always recommend accessing your tickets prior to arriving to avoid any situation where they'll be inaccessible once you're at the gate. That being said, our team is working on introducing features that allow offline ticket access that will hopefully launch soon! For the future, please just make sure to print the tickets or download the app prior to arrival just to make sure you don't run into any issues like this!