brad b.

I did several hours worth of "live chats" since they have robots instead of people working for them, obviously, with no customer service number to call for tech support, they know we'd hear there digitized voices and catch on. Well the jig is up Magic Jack we are all onto you! The service works fine for me, on the voicemail outgoing and incoming calls, but no matter what phone i plug into it, even looking at the REN of the phone model that "should work" with the electric output of the magic jack no phone will produce a ringtone, thus meaning i cannot use my cordless phone answering machine i have to use their voicemail. I jiggered mine and downloaded that stupid magic app they have onto a tablet that sits by my phone and now that acts as a "faux" ringer. All and all I give it 2.5 thumbs down and a half puppy paw down. Tootles bots

Their faux "rep" Lilly responds to everyone who complains and assures them it will ship, of coarse it never does, so I've contacted the FTC as well as the US Consumer Protection agency and filed a claim with paypal... and we allow trade with China because?