This company totally SUCKS! Do not order from this company... Just read the reviews! The same thing happened to me. Ordered a product, they charged my card immediately, It has been a week and no shipping information has been sent. I called and was on hold with a lame message asking me to either leave a message or press 1 to remain on hold. I pressed 1. Kept holding... 30 minutes later still no answer... said operators were busy helping customers... BS! You can call the damn IRS and not be on hold that long! This is a scam and this business should be held criminally responsible for their actions. I have called my bank and reported fraud. I am also going to report them to the BBB.
STAY AWAY!