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Bosede A.

Contributor Level

Total Points
89

1 Review by Bosede

  • Instagram

9/18/18

I booked this lady, the person who runs and operates Dupegele in 2018 to do gele for me and some other ladies. I admit that she is good at tying gele, but because she is good she thinks it is her right to take proper liberties with how she chooses to conduct her business.

You will call, text and WhatsApp Dupegele endlessly and the woman will never get back to you. Employ a Customer Service Representative if you can't be bothered to take calls for goodness sake. It's basic common sense. She also never acknowledges payment or has the decency to say thank you.

Dupegele don't even confirm bookings properly. She just runs her business like a total novice! I find this sort of thing rude and very unprofessional... you're not doing us a favour at the end of the day. We are paying for a service. And this stuff seems to be common with her as I have heard and read other poor reviews about her behaviour. You focus on only only your good reviews, why not learn from all the bad ones instead of deleting or ignoring them like an unserious human being?

On the day of the booking Dupegele arrived extremely late, which had knock-on effects to the day and never even bothered to apologise properly. You would think with all the money she is making, she would drive. But is there taking public transport everywhere. How is that someone to be relied upon realistically?

To be blunt, Dupegele needs to get her $#*! together. There is only so far a business can go with talent alone. If you are good at the service and don't have good business skills, your business can never reach the full potential. This so-called businesswoman don't even have simple website, like seriously?

I would not recommend her at all. Expensive, unprofessional and not good value for money at all considering the extremely crappy customer service you receive. Go elsewhere!

https://www.instagram.com/dupe_gele

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Bosede A.'s review of Instagram earned 9 Very Helpful votes

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