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I bought a house that already had a Vivint security system installed. I was hesitant about activation, since I never heard of the company. The salesperson offered me a 14 day free trial, so I signed up.
On the fist day I noticed my credit card was charged - strike one
I was walked through setup over text message - strike two (remember I had no previous knowledge or context of this company and I am supposed to fully understand the system after 5 text messages)
I tried calling customer service and was transferred 7 times - strike 3
Thus I cancelled the service after 1 day.
No refund yet.
Tip for consumers:
Avoid this company like the plagued
Products used:
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Booker S.'s review of Vivint earned 4 Very Helpful votes
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