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We had this service at our shop and hated it. The company makes it so easy to write a review and then steers all your customers away from the reputable review sites like Yelp and Google and over to their SureCritic review site. The net effect is that all your 5-star reviews end up on this obscure review site and all your marginal reviews end up on Yelp or Google (or both!) Overtime this took our shop's Yelp rating from 5-stars to 4.5 stars. Consumers are smart enough to know a 1-star review on SureCritic is unlikely to be seen by anyone, but the employees at SureCritic appear totally unaware of this unsustainable issue.
Boo-boo B.'s review of SureCritic earned 16 Very Helpful votes
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Sure Critic states that its reviewers are "verified as actual customers." Here is how it is...
Here is the review I recently posted on Yelp. The last paragraph demonstrates a way that I have...
Thanks for the feedback. Yes, we do make it easy for verified customers to provide feedback for your business and others. The difference is that our reviews are verified as actual customers and never prequalified like reviews on Yelp, Google, Facebook and others. And, since we verify customer status and get a large volume of reviews from actual customers, it's a net positive for SEO. According to studies, 10% of your of Google's local search algorithm (what determines who comes up in search) is based on the volume, velocity and freshness of user generated content (UGC) of which the most important is customer reviews.
As many know, the reviews you collect on Yelp and Google are subject to filtering and removal at their discretion. Over the past years, Yelp has removed reviews en mass three times and Google at least once leaving many businesses who had dozens to hundreds of reviews with almost nothing overnight. SureCritic allows you to generate reviews that you can be sure will not be deleted based on an algorithm or policy change ensuring that you'll always have valuable content in the public domain from actual customers.
All of that said, we hear ya and we know you need help generating reviews on other sites. So, to help, we've recently launched a product called ReviewReach. You can check it out on our website. It's an app based product that you can download from the app store to help you start generating reviews on Google, Yelp and Facebook too! We'd be happy to give you a demo.
Thanks again.
SureCritic Support team