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2 Reviews by Bonnie

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TeenSafe

TeenSafe

9/8/17

I read a response that if you were an Android user, you would be extremely happy. I AM NOT EXTREMELY HAPPY! I'm an android user as well as my daughter and I specifically downloaded and paying $14.95/month to be able to monitor calls, text, location, web history and 3rd party app messages. In today's society of a huge digital footprint, as parents, I believe that parents need to monitor very closely to protect their kids. With that being said, the 7 day trial was pretty limited and wanted the full experience. After installing the program, I was happy to see that I was able to see her text messages (yes, even if she tried to delete it) and phone calls. However, that is the extent of it. I wasn't able to view her location, web history (per Teensafe Customer Service, Google changed something and can longer view it) and 3rd party apps like KIK, Snapchat, Facebook, Instagram, Google Hangout, etc and the messaging there (was told this can be done with it was an Iphone).

For $189 annually, I expect this software to work as advertise, but unfortunately, it does not. I'm very disappointed!! I was told they were developing a new version and when asked the ETA of the rollout, they didn't know.

Very poor and deceiving way to get people to purchase.

Liftallurebra

Liftallurebra

7/3/17

Just like everyone else, I ordered my as in 5/24 and never received my products. I have been emailing at least 3 times with no response and now it's time to report!!!

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