I went to four shoe stores before I found Katt at your Pearl Ridge location on Oahu. What a relief to find someone who wasn't b-bopping to loud in store music. She approached myself and three teenagers and asked how she could help. Her empathy for my situation surpassed anything I have been through. Sure enough she found us EXACTLY what we were looking for. I will never never walk into any shoe store other than Champs! Brandon, the store manager, was terrific as well. Good job Champs!