I'm putting this review out to all past customers and future users of this company, that this website is a fraudulent one willing to steal your money. I was a victim too and I'm all out now to take them down.
I've made a withdrawal of $198,000 USD on this company's exchange into my blockchain wallet about 5 months ago and still sitting as pending. Raised 5 or 6 tickets and the response is that still someone from the Compliance Team and Anti-money laundering (AML) department is looking at it.
Check out fundreclaims.com for details to get your case resolved too. I did utilize the FundReclaims services, Agent Shawn, the rep whom I communicated with at the company was extremely helpful, caring and provided guidance on how best to recoup my funds. Which I was able to do successfully. Much appreciation for your services and expertise.