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The SMALL print said I have read and agree to terms of service, but I did not know I was not the proper person to order a death certificate so I was charged, then they told me I was not eligible as I was not a close enough relative. The local state office helped us and I should have known NOT to use this web site, I think it is a SCAM.
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Hello Bonnie,
On our website the client has to choose the eligible relationship from a drop down menu. This includes only the relationships available to request the certificate from that particular state when ordering online. We do have to follow certain guidlines and parameters which are set out by each state. When a client fills out the application, they must complete the Verify Request portion of the order form. This is set out in a numbered format and the font and size remains the same as the order form. We do not minimize the list. As you pointed out, we do state that the client has to agree to step 3. And on our application form, the Terms of Service is highlighted in blue and is linked directly to the Terms of Service webpage so the client can also review. Once again this is in the same font size and lettering as the rest of the order form.
Right after Step 3 is the paragraph that states:
Enter your full name in the box below. Entering your name constitutes a signature and an agreement that you have read and agree to all of the provisions contained below. It additionally affirms that all information provided on this order form is complete and accurate and that you are a person authorized to obtain a Vital Certificate as indicated by your answer to Relationship to Subject.
Type full name to represent your signature. *
This is another feature with which we inform clients that the information and relationship chosen must comply with the standards and parimeters set forth from the government for the application to be valid. We invite you to visit our website at your convenience to review the information above.