Bonnie O.

I ordered ten jars of a Lipton's ice tea mixture that is difficult to find in local stores. The order was received quickly. When I opened the box, one jar had been broken and I found another jar that was partially unsealed under the lid. After refusing a store credit and volunteering to send the damaged items back, Soap.com refunded my money for the two damaged items without me returning them. I appreciated their trust in me even though I am fully aware that not everyone is honest. Based on my experience, I would recommend this company to others. I'm so glad I found a source for my iced tea mix and will order from them in the future.