Bonnie B.

I love the programming on Acorn. Just love it. I dont know where they're based, but sometimes their customer service is rude. Must not be in the US I'm guessing? Like, "no further reply is necessary." Hold on there partner, I'm paying you. I'm not an employee. LOL. I have Acorn on Comcast and they kept telling me their sucky closed captioning was a comcast issue. They emailed me referencing "my comcast issue" and I answered that Comcast DOES NOT do closed captioning for Acorn. It's not a Comcast issue. Then they answered why do you think we're saying it's a Comcast issue. OMG! It is "who's on first," with Abbott and Castello... just not funny.

Then... they sent me an email to uninstall my app and reinstall it. It's a cable channel! Not on my PC or cell or tablet. It's on my fricken TV not an Acorn app. Do they have cable TV where they are? My Lord have mercy. I've never seen anything like it. Love the programs but customer service is a few sandwiches short of a picnic.

I am a recovering alcoholic. I think AA is a very good program. Alcoholics and addicts, in most cases, are people who are too sensitive and over-react to people and events. Sometimes mental health issues we're not even aware of. So "letting go" is powerful for us. I attended AL Anon for several years and see a basic problem. People in AL Anon, in my experience, without exception may be sensitive, in fact, they usually are. The major difference is that they don't over-react--the don't react to anything at all. They avoid all conflict, which is why they get stuck with an alcoholic, usually a husband. The ones with addictive children are often an exception to my rule, but just as often they are also lifelong conflict avoiders. So they use AL Anon for something Bill W never forsaw--they use it to bolster the idea that they should ignore everything, even their own issues. It should be abolished, and they should go to counseling or drug counseling. The one thing they got right is they say they're sicker than the alcoholic. That's true. You see women in the meetings who have lived with a nonfunctional, unemployed drunk for 10, 20, 30 even 50 years. That's insane. AL Anon condones that dysfunctional, codependent behavior. Instead of "letting go" and going around in denial, they need to get counseling to learn how to stand up for themselves and to have the courage to deal with they're own issues of avoidance. AL Anon should be abolished.