I put in an order for the large Roudybush on 10/08/18. After several attempts to find out about my order I called again today (10 days later) and was told today that my order had been cancelled because it was discontinued. No one notified me. The customer support person said my account was credited on 10/16 two days ago however nothing has been posted to my account as of yet. I also was charged for the shipping that was supposed to be free. I will not order from here again.