bonita v.

I have been an Amazon prime member for about 2 or 3 years paying over 100$ a yr. For free two day shipping. Just tried to order a PRIME product that ships from the Amazon warehouse expecting it to arrive in two days. Not the case! Today is Dec. 19th and product is to to arrive Dec. 26th. Thought I should have it in two days seeing as I pay for Prime and it said two day shipping at checkout but also said arrives after Xmas Dec 26th. Spoke with a supervisor and she informed me the two day Prime shipping guarantee is from the day it is shipped and does not include the order filling process. Could possibly take much longer than two days. She stated the guarantee is for two days from shipping date not order date. I think folks should be aware of this Prime policy if they are not already.

Subscribed and got one free makeup sponge for 1$ postage. DEAL? Almost everything I put in my cart went up in price from the advertised price or postage was so high it could no longer be considered a deal. When contacting the company they indicated sellers can charge more for different sizes or colors but I checked out all the colors and sizes of numerous clothing items and all options were increased! Scam! I plan on filing a consumer protection complaint.