Bonita S.

While I was disappointed when my order didn't fit the Pro Fitter was incredible. She was personable, ready to help me. Sending a return label and encouraging me to try a different size. Assuring me if that didn't work a refund would be cheerfully issued. Great company ethics!

I've had a premium website for 8 + years. In the very beginning if I had a problem I could contact the webs support and fix it.
In the past year they have helped resolve only 1 of my requests. Instead an obtuse tech rep will make me repeat the problem a dozen times and ineffectively proceed. Then tell me to use other browsers. Which I now do with every attempt at editing.
As an example' there is 1 simple problem that I'm constantly told isn't really an issue. Site managers of a now defunct site are always used when contacting myself, (always listed as owner.) as I built the site, pay for it and most importantly they have NEVER been part of it this is unacceptable. It's always dismissed as a non issue because,..." I'm the only one who sees it". I had built and paid for a separate premium site for the people popping. Then after several years discovered they were abusing and misusing funds being raised. We refuse to be associated with this unethical and possibly illegal behavior.
The frustration is over the top. It is still not editable on a phone, it's become very difficult to edit on my lap top. At the yearly cost of the site this lack of effective support is unacceptable.