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Bong C.

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1 Review by Bong

FiddlerShop

  • FiddlerShop

“Update: Good customer service”
5/20/20

I order a couple of strings. They came fast. However, they gave me the wrong string. I emailed them about returning and the exchanging for the correct strings. No response.

Update: They did respond back to me and were very friendly. They even sent out the G string without me having to return the D string. I do feel bad for leaving the bad review earlier. Since everyone is shopping online currently with the whole Covid19 mess, I should have realized they were probably getting bombarded with emails. Again, they were great and friendly even though I wasn't as friendly.

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