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Bogart M.

Napa California

Contributor Level

Total Points
81

1 Review by Bogart

  • Lenovo

2/25/21

I will never buy another product from Lenovo again here's why. On the website it says "The best products deserve the best care" but they don't show that. I purchased a Lenovo G25-10 Monitor - Type 65FE and it arrived with a dead pixel in the center of the screen. When I wrote a repair ticket they ghosted me and never got back to me. The other day I also noticed that there was a scratch on the screen and dozens of stuck/dead pixels where it is. I never did anything to cause this and they said on a live chat that any damage isn't covered by warranty. If they really cared about their customers and products they would repair it or replace it for me. Do not purchase a product from them unless you want to deal with terrible support.

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