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Bo F.

Contributor Level

Total Points
81

1 Review by Bo

  • PhoneAgent.com

8/24/10

Here is my transcript of this ABSOLUTE SCAM of a website MAKE then send you confirmation just for an inconvience and also to take to your bank, atterny general. DA, etc. this conversation took about 45 minutes with a lot of waiting in between so at least the company had to pay the person to deal with me so they will not be able to keep as much SCAM money that they have taken!

"Please wait for a site operator to respond.

You are now chatting with 'Vickie'

Vickie: Thank you for chatting with Phone Agent Source. May I know, whom am I chatting with?

You: CANCEL any and all meberships that are listed with your company this is a fraud. My email address is *******@msn.com my bank has been notified and they will be filing claim on my behalf in any reimbursement

Vickie: Please wait while I check your order details in our system.

Vickie: OK, I have cancelled your Phone Agent Source Membership effective immediately.

Vickie: Your cancellation number is:

Vickie: *******

Vickie: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card you purchased from. The refund will take 5 -10 Days to show on your credit card statement.

You: all information in this chat are going to be forwarded on to the proper authorities for documentation and proof of my pending reimbursement

Vickie: No need to worry, I have cancelled your account and refunded you too.

You: you also need to send an email to my address confirming the cancelation and reimbusement

Vickie: You can send copy of this chat to your e-mail by clicking send to e-mail link.

You: you ned to send ME confirmation to my email right now, thank you

Vickie: You can save this chat at your end and take printout of it.

You: you are not listening, YOU need to send CONFIRMATION of reimbursement to ME, thank you

Vickie: Ok, you will get an email within 5 minute.

You: Send now and I am waiting for it

You: are you sending it because I have not recieved it yet

Vickie: Please wait for few minute, I have referred your request to concern department.

You: Just send me the email of the Confirmation of the reimbursement and we can both get on with our lives

Vickie: Please wait for that, I have just referred your request it will take time.

Vickie: Meanwhile you can send copy of this chat to your e-mail by clicking send to e-mail link and keep that as refund proof.

You: Just send me the email of the Confirmation of the reimbursement and we can both get on with our lives

Vickie: Just a moment please.

You: are you sending it because I have not recieved it yet

Vickie: Please wait for minute.

You: recieved it thank you

Vickie: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.

Vickie: Please feel free to come back for any further assistance.

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