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Some way this company got my charge card and charged me $30 for a service I've never heard of. Calling their number on my bank statement lead me to a recorded message and reference to their webpage. Going to their webpage there is NO WAY to contact them and dispute the charge. Furthermore their website says there are no refunds. Go to your card company and dispute the charge. Contact the better business bureau in the town the are in and report them.
Bob W.'s review of Animoto earned 3 Very Helpful votes
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Hi Bob,
While we don't offer general phone support, you can send us an e-mail anytime at help@animoto.com. We'll make sure that it's more visible to our users.
As for the $30 charge, we can definitely look into it for you. If you were charged, then it's likely there is an account open with your card on file. I'll send you a private message so we can locate the account and process a refund for you.