We visited the cracker barrel on Southport Rd. Indianapolis. Sign on the door stated mask are required while in the restaurant. Went inside an noticed a few people did not have mask on. I asked the girl a the front door. She said you don't have to put them on if you don't want to. Mask are required in Marion county by the mayor.
We ordered our food. Took over 30 minutes to get our food and the place wasn't busy.
When I got my food it was cold. Could not find the girl that took our order. When she finally did come around I told her my food was cold. She told me how the cooks would set a order aside while completing the other half of the order and let it get cold. She then placed our check on the table and walked away. So I went to the check out, she didn't ask if out meal was satisfactory. So I told her my food was cold. She's said oh, sorry and finished ringing up our bill. This isn't the first bad experience I have had at this location. Never did see a manager around. Won't be going to anymore cracker barrel's.