Bob T.

I listed my Apple iPhone 5, AT&T - 32GB in excellent condition and agreed to sell it for $332 for a net to me approximately $298. Next I received an email stating their buyer rejected my phone because it was not in excellent condition. This was preposterous! That phone had the Zagg front & rear shields applied immediately when it was taken out of the box new. The glass front was pristine with only minor wear on the edges from slipping in and out of my pocket. Katie at Glyde suggested I accept a lower amount to which I suggested they are a bait & switch sham operation. Now totally skeptical I was relieved when my phone was returned in the same condition I sent it. The next day I took it to at&t who appraised it in excellent condition and paid me $310 on the spot. I don't know what their story is over at Glyde but I would advise anyone to avoid doing business with them not only because they do not honor their commitments but because their customer service is virtually non existent except for next day email response.