bob s.

On the initial appointment Michael explained very clearly what the problem was. On hearing that we were only in the area (visiting our son) for a couple of days, he quickly checked that the parts were available and arranged for the work to be done the following day while we were still around. He arrived at the time expected and worked very cleanly and efficiently all the time explaining to us the work involved so that we understood what was going on. When he'd finished, he cleared up so that there was no tidying up for us to do. A really nice chap who obviously knew exactly what he was doing which gave us complete confidence in him.