I ordered my daughter a pair of cubs shoes on June 14th. They said they would ship in 14 to 21 days which should have been fine as my daughters birthday was July 14th. It is now August 8th and they told me they were shipped around July 27th, then later emailed me that they were ready to ship. This company is terrible, I have emailed them every other day for a month with no response. Don't ever order from them. They have my money and I have no shoes, not to mention my daughters dissapointment.