Bob S.

We lost our house and almost everything we owned in a fire. Many people since have given us assistance, including various gift cards. Every gift card we have received has been easy to use. With one glaring, horrific exception. We received 5 Green Dot Visa Debit cards supposedly worth $50 each. So far we have spent roughly 4 hours trying to activate the cards and talking to customer service reps (4 calls so far, the most recent one was a hang up after being on hold for 10 minutes). We managed to activate one of the 5 cards, but in order to do so we had to apply for a Green Dot debit card, giving this horrible company our personal information. Someone told us that the other 4 cards were also activated. We tried to use all 5 cards for a major purchase. Only the one card we activated through the Debit card application process was activated, and it was only worth $42.05. We cannot figure out how to activate the other 4 cards and Green Dot customer support has been beyond worthless. At this point I am 99% convinced that Green Dot is nothing but a scam designed to steal consumer money.