Bob R.

I ordered bicycle rollers in December 2020. It was a pre-order said to arrive in May. I saw the money come out of my account. I'll admit that I don't watch my accounts that much, but I did see the money come out. I finally got the rollers in June. They then proceeded to tell me that my payment got declined. I had to go back to my transactions in December to see that the money went back into my account a week after it came out. I didn't have the money to pay for it when it arrived and they don't have any kind of payment plan. I now have to return my rollers that I have been anxiously waiting for. There was nothing in my emails or phone calls with them about not having paid, until I had already received it in the mail. They proceeded to tell me, after I had the item, that they return the money if they don't have the item in stock for a bit. I would have preferred if they had just put it as out of stock rather than pre-order.