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Bob R.

Contributor Level

Total Points
80

1 Review by Bob

  • Tophatter

10/28/18

My item is marked as delivered.

It shows that it was delivered to the wrong town and zip code.

DON'T buy anything if you can't find an email for customer support.

You can see below that it shows the item was delivered to Crestwood KY. I don't live in Crestwood and never have

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Angelique C. – Tophatter Rep

Hi Bob,

Thank you for your review.

I'm sorry to hear your item was delivered to the wrong address. I know how frustrating and disappointing it must be to wait for an item only to have it not reach your home.

We offer Buyer Protection (https://tinyurl.com/yc6sdknh) which guarantees items are shipped with valid tracking and delivered to the address provided or a full refund will be processed. I reviewed your account and see a refund has been issued for Order #: 73813066 in the amount of $11.00 on Oct 24,2018.

Please don't hesitate to reach out to our dedicated support team here http://tinyurl.com/j8eo7hu with any questions.

Kind Regards,
Angelique

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