Bought six sweatshirts, ordered two day shipping for all of them. Received first two sweatshirts the next day, cool. Received shipping notification for third sweatshirt coming in tomorrow, great. Received zero notifications on other three sweatshirts after two days, called customer service and was told they would arrive the following week. I was told there is small print on the order screen stating ships within four days. Told the representative, thats why I selected two day shipping. She responded, ships within four days means thats the processing time, in addition to shipping time. Very deceptive. Never encountered this type of false shipping advertising on any other site. Offered no partial refund or discount for my inconvenience. Dont use them.
Hello Bob. Thank you for your feedback. I apologize for any inconvenience regarding your orders and the special processing times for the items you purchased. However, the processing times were clearly noted on our website at the time of purchase. The items ship within 4 business days as it takes time to complete the items and process them to be shipped. Again, I apologize for any inconvenience or confusion. Sincerely, Karmen