Bob P.’s Reviews of Cheap Caribbean & more

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Cheap Caribbean

Vacation

“Unethical and Unprofessional”

7/27/21

Verified purchase

We were supposed to travel in April 2020 and the pandemic hit. Obviously we could not go on the trip. We were specifically told they were refunded by the Airline, but did not refund us that portion and only gave us site credit. My wife and I cannot use the credits in 2021 for various reasons and asked to book for May 2022, yet they refuse to do so saying the deadline is December 2021. I called in 3+ times to speak to a supervisor for an extension, explaining our circumstances. Each time they "transferred" me, I got disconnected. This company is now stealing $2500 from us since we cannot use the credit in 2021. Completely unethical & unprofessional. Shame on this company. Avoid them at all costs.

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Cheap C. – Cheap Caribbean Rep Over a year old

Hi, we're sorry to hear that you're unhappy with your experience with CheapCaribbean! We're happy to ask an agent to assist you further. If you are still in need of assistance, please send us an email to socialteam@cheapcaribbean.com with your reservation number and contact information.