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1 Review by bob

HSN

HSN

1/10/18

I ordered Azpen Tablet 10.1 32 GB with 500 MB free WI FI per month. The first product was sent without the mfg box being sealed wrapped. Upon opening the mfg box, I noticed the tablet's screen was all scratched up indicating it had to be used. Then I noticed fingerprints on the leather casing. If it were new- direct from the MFG, it would be sealed wrapped and in pristine condition. They did an exchange. Upon receiving the second item, the same issue. Unsealed mfg box, screen scratched and fingerprints. When I wanted to do an exchange, they said we can only do one exchange and that no inventory is available. This is funny and exploitative!! When I was getting the exchange they stated it is out of inventory and upon availability they would sent it out. So now that I received the exchange they are claiming the product is out again. So what happened to the inventory- they just received in order to send out my exchange?? The answer is clear, they received a return from another customer and tried to land me a used product once again. HSN sucks with its customer relations and they promotional TV ads are bogus. Stay away it pays to buy at the higher price to get something you buy in a definitive new condition

Tip for consumers: Stay way pay more at the original MFG or retailer so you know you
are getting is sealed, new and unused

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bob Has Earned 5 Votes

Bob N.'s review of HSN earned 5 Very Helpful votes

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