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Placed an order right after the Eagle won the championship game on 1/22 was given a delivery date of 1/31. Did not receive until 2/1, which was Ok, my wife had it in time for the Big Game. Right after the Super Bowl I ordered a Super Bowl Champion shirt, on 2/4-literally right after the game, for my wife for Valentine's Day, and was given a delivery date of 2/13 (just in the nick of time). Well, guess what, it is now scheduled for delivery on 2/15--the day after Valentine's Day. Why can't they hit their delivery date--is it a FedEx problem? I sent them a message on Facebook, but have yet to hear back. It is too late to contact their customer service today. I will not be purchasing from them again.
Tip for consumers:
add an few days to their delivery date
Bob H.'s review of Fanatics earned 3 Very Helpful votes
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Hello Bob, thank you for your feedback! I am very sorry that the item isn't going to arrive in time. Our number one concern is customer satisfaction. The item purchased was considered to be a special event item that would ship on or no later than 2/16/2018. However, the item was received in our fulfillment center earlier than expected and shipped on 2/8/2018. As you suggested, choosing the correct shipping date does make a difference in the timeframe in which items are delivered. Because FedEx Smartpost was chosen, it was shipped standard 3 to 7 business days. The packages are sent to the local post office for the final delivery. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian