I'm a satisfied customer. My new LCD screen was sent within two weeks. I made my own repair at a quarter of what I was quoted at the extened warantee place--which said, "Too bad, that's not covered." A speedy reply to my e-mailed query regarding how long it would take to ship the part would have bumped my rating up to a 4 from 3.
Thank you for that nice review, Bob. We're glad that you appreciate our work. Thanks for your support.