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A bit surprised after i purchased that there is a 5.95 handling fee……. Really :(
Bought from before
* SelectBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered and received detailed e mails and phone call on purchase. I was told to inspect the packaging at shipping and unpacking to see if any issues. I appreciated the input from FamilyGoKarts staff to make this purchase go well.
Bob F.'s review of FamilyGoKarts earned a Very Helpful vote
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I placed a very large order for my new home with Select Blinds. Overall, the products are...
I don't like that you default the checkboxes to opt in to marketing messages. Also, I unchecked...
Hello Bob,
I apologize because you had a negative experience with us due to the handling fee charge. I do know we are in the process of looking to remove the handling fee in the future. Our goal is to provide a positive user experience, so the feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com and reach our design consultant department at 888-257-1840.
Regards,