I ordered their trial $1.00,5 day trial subscription. They state cancel within 5 days To STOP by phone or email. I emailed them the 2nd day to cancel subscription. Then 5 days after email they take $25.47 out of my PayPal account. I emailed again. I'm still waiting for the $25.47 refund. Also, the company is a total ripoff in the first place. The one day I did try their service - they want more money for anything really needed. Very misleading information.
Hi Bob,
Please be assured that your account has been canceled and refunded in full. I apologize for any trouble you had with your account. We have not received any emails from your email address, so we did not receive a request to cancel your account. Please be assured your account is now canceled and you will not be billed going forward. The account you signed up for gave you access to run unlimited background reports, which include, when available: names, aliases, addresses and property reports, phone numbers and email addresses, photos, social media, relatives and associates, criminal records, educational and professional information, and more. It would be helpful for us to know what information you were interested in, that you felt required an additional purchase. If we can provide any further assistance, please don't hesitate to contact BeenVerified Customer Care at 888-579-5910 or at support@beenverified.com.