Ordered and lot of front end parts for ford f350 was promised they were in stock and would ship our the next day. Saw notice but I did not check thoughtfully the email and when arrived found half of the items were not shipped. When I call was told they were to busy to ship them. I had truck apart and asked that they expatiate the shipment and they refused. They promised a full refund but will not give confirmation for 48 hours. I will not order from them again.
Dear Robert,
We are sorry that were not able to provide you with the ordered parts on time. Please, accept our sincere apologies for the delay. This order has been already reported to our improvement team, it will be further analyzed and investigated to avoid any further delays in future.
Your order has been cancelled and the full refund for parts # MCSOE4, MEF2 and MEOE116 has been issued, the refund details were sent to your email.
Please, check your email for details of additional compensation we offer due to this inconvenience.
I look forward to your answer!
Sincerely, Voice Of Client at CARiD.com