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bob c.

Contributor Level

Total Points
89

1 Review by bob

  • Spokeo

3/12/16

I tried my own number, which I've had for a little over 6 years now. Literally everything they gave me about that number was wrong. According to the results, the owner of the phone was in a completely different state than me, and was a BMX racer who died over a decade ago.

This is a quote from the site about the so-called results-
"CAUTION: Spokeo uses proprietary deep web technology to search over billions of phone records. The results may contain detailed information that might shock you, so please prepare yourself for the unexpected."

"Unexpected" indeed.

The best part, is that every single negative review on this site gets a response from a rep in the company that is pretty much the same thing repeatedly, an apology and a sad excuse that it is simply a program that searches a wealth of information on the web and has no human interaction, and therefore may not be accurate. However- even excluding the last 2 digits in the same phone number returns on both a google search and Bing search gives at least one accurate thing about me.

If the site can't even come close to competing with an awful search engine such as Bing, it has no right to boast any useful utility in the world now. Maybe ten years ago, sure, but the way things have grown make this to be a really pointless site that just steals money.

P. S: I hope the same rep tries to give me the same copy-and-pasted response.

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Spokeo I. – Spokeo Rep

Dear Bob,
We're sorry you feel this way. At Spokeo we strive to give our customers the best experience possible. As stated on our website, we are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Our information comes from various sources located within the Public Domain such as public record data, surveys, and social data (that has not been deemed private). Spokeo makes this information more easily accessible for people to research themselves or others, and sometimes that information is not always up to date. I sincerely apologize for any misunderstanding, and any inconvenience this experience has caused. If you have any questions or concerns regarding this matter, we kindly ask that you contact us directly by calling 888-906-0850, or email CustomerCare@spokeo.com.

Thank you,
Spokeo

bob Has Earned 9 Votes

Bob C.'s review of Spokeo earned 9 Very Helpful votes

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