Installers never show up and never responded to call from empire customer service representatives. And they have installer management systems. DO WASTE YOU MONEY. We spent $14,000 on flooring and they installers don't show!
Tip for consumers: Don't use empire at least Lowe's and home Depot installers show up
Products used: Laminate and carpet but can't seem to get carpet installed
Bobby, we sincerely regret to hear about your experience. We'll be further reviewing your concerns and will be in touch with you soon.