Bobby M.

PLEASE DO NOT BUY WARRANTY FROM THESE PEOPLE! THEY ARE BAD AND HAVE NO EXPERIENCE IN THIS BUSINESS!
I wish there was a negative rating for them. The worst company to be with. Read this and save yourself the trouble and don't waste your money and time with them.
I was with American Home Shield and this guy Eric called me from Amazon Home Warranty and as a any sales man he gave his sales pitch and I fell into the trap. I was trying to do some cost cutting and fell for it, You Don't! They are a rip off company. They have the worst vendors.
I called for 2 claims one they denied and the customer service lady was so rude on top it.
The second claim was covered for me, but the vendor when I called(technically the vendor should call for appointment once work order is received) I didn't hear back from AHW for 3 days and finally when I called the vendor for appointment he sounded sleepy and didn't care about it. Also claimed he didn't get any work order.
When I called AHW they were like oh we'll look into it and get back to you. 2 days passed and no call back from vendor or AHW.
Finally today I get a call from the vendor and he talks to me as if he's doing a favor by coming over. He wasn't even clear on the work order. I'm afraid he's going to mess things up for me. I'll keep you guys posted on more.

PLEASE DO NOT BUY WARRANTY FROM THESE PEOPLE! THEY ARE BAD AND HAVE NO EXPERIENCE IN THIS BUSINESS! I'm stuck with them :(

They are THIEVES! They stole my money!
I have a refund from American Airlines with them and they are refunding it back to me. I don't understand what gives them the right to keep my money when the Airlines has refunded it back. THEY are THIEVES!

I even spoke to Interjet about my refund and Interjet said Vayama needs to initiate the process and we will refund the money. I even send them email for this and no response from VAYAMA.
I've sent VAYAMA over 20 emails explaining them my medical situation and provided them Doctors letter and Refund Receipt from American Airlines and I get 1 email from Vayama asking for Charge back Withdrawal letter from my Credit Card company.
Even after a 3 way call with Vayama Associate(which I managed to get hold of after a long wait) and the Credit Card associate and Vayama associate confirmed the withdrawal letter from the CC company is what they needed and providing them the letter I still did not get my refund. This happened more than 3 weeks back.

All I can say is Vayama has stolen my money and has no intention of returning it. After requesting and pleading them to refund the money which I can use during this pandemic times for my medical needs they chose not to respond back to me.

NOTE: The refund was travel plans that got cancelled due to COVD-19 and I'm a high risk patient so doctor's advised not to travel. My parent who are old and were travelling with me also at high risk cannot travel.