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Bobby J.

Contributor Level

Total Points
100

1 Review by Bobby

  • Mr. Cooper

8/25/20

I'm on ssdi not by my choice my injury changed my life. And when bank of america sold my loan to mr cooper my payments went from 532 a month to 732 a month. I asked if they would move my payment date to the 27th and this way I can make the payment. They said make two payments and then you can make the change yourself and then they knocked off the fees jumped my house up to 832 a month. They are very ungrateful. I hate mr. Cooper they suck..

Tip for consumers:
Refinance your home somewhere else and or buy your home thru other companies stay

Products used:
I contacted customer service and they are very rude.

Service
Value
Quality

Bobby Has Earned 20 Votes

Bobby J.'s review of Mr. Cooper earned 20 Very Helpful votes

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