Bobby C.

I ordered 13 different inserts, 250 each, to be printed on glossy 100lb paper. I received the inserts but they were printed on 32lb paper, only. 004" thick. The 100lb paper should have been. 007" thick. The inserts for our product bags are so flimsy that we can't use them. Called Customer Service and they said their 100lb weighted paper may not be the same as other company's. Said they would reprint for half the price. I paid $646.00 for a stack of thin paper, not useable. Poorest Customer Service I've had the experience of dealing with and I've been in business for over 40 years. Look local for your printing needs. They are sending me a sample packet to show their thickness of paper. No one would verify the paper used for our order.