I have this service myself and love it! You all complain because you all forgot to cancel when it clearly states on the website when you sign up the trial end date what you will be charged if not canceled by trial end date and the number to call to cancel! The problem with this world is soo many people blaming everyone else for their own mistakes. Take responsibility for forgetting and stop blaming someone else because YOU didn't cancel. They didn't make you sign up for anything! YOU did that! Next time read because it's clearly stated on the website and I included a picture so everyone can see clearly who is really at fault! It sure isn't the company!