I had used Express Employment Professionals in Rochester, NY for almost 3 years. That's 3 years too many! I brought all of my employees to them - all they had to do was process their payroll, taxes, insurance, etc. I handed them an easy account with $$ in their pocket!
I finally had to find a new agency for my employees due to the incredibly unprofessional interactions with Laurie Brown and Ashley Brown. These two have absolutely no concept of what Customer Service means or how to provide it. They are rude and consistently demonstrated an extreme indifference to the needs of my employees.
Save yourselves a whole lot of frustration! Stay away from this "employment agency"!