I ordered something 3 weeks ago and I have never received it. I have tried calling the order status number and all I get is a voice mail. The 1-800 number that is listed on their website is not even theirs. I have even e-mailed them and no response. My payment is still showing pending/authorization on my bank account. Due to my bank's policy, I have to wait 30 days before it will drop off as showing pending and my bank account credited.