Gave it one star because CGJ could be doing this to people who are really in desperate need of some kind of support and this could just be one kick in the teeth to many.
On a site that's about peer support it's not a good idea to have staff with cognitive impairments or extreme mood swings if this affects how they do their jobs.
Sites are supposed to have cookie policies and privacy policies about how they collect, store and use your data, but this site doesn't have either of those at all so who knows what's happening to the data and chat logs, they could be going to marketing companies etc.
That's the summary review and this is the reason for the review:
Visited this site three times over one month as a guest number as I'm wanted to see if it was worth joining (it isn't). The last time I visited I was accused of being someone else by a junior moderator (room assistant) called CGJ. This guy admits to having a condition which means his cognitive function is impaired and also says he has a condition that means he's prone to extremes mood swings so I don't know if that's why he did what he did.
CGJ had already threatened to kick another guy for asking women to private message about sex (which isn't allowed on the site) and when another guy did it, I called him a slimeball. CGJ asked me to be nice and I said that I wasn't nice to slimeballs.
5 minutes later CGJ tells me to use my "proper nickname" and that "you've been warned about this" I told him it was only my third time there and never had a nickname but he banned me for 48hrs for not using the "proper name" whatever that is.
The ban was either because he has records and couldn't understand them properly or because he didn't like the fact I said I wasn't nice to slimeballs and so he made up a fake reason to ban me (tbh both of those reasons are pretty bad)
I contacted the site because if there is someone else with that "proper nickname" they'll get a nasty surprise when the log on and find themselves banned.
Either the site doesn't store personal data properly and it gets corrupted because
It's saved as some kind of file that can be easily or accidentally modified or CGJ just made it up to use as an excuse to kick me, or his cognitive impairment means he couldn't fully understand the data he was looking at (probably IP addresses) and yes, there's the possibility that it wasn't his impairment but just his slapdash approach to moderating (if he didn't just make up the whole "proper nickname" thing)
Be careful with what you share and don't choose a nickname until you're sure this is the site for you. It's not the site for me, but thanks to the other review, I'll check out 7cups which sounds much better (the "peer support" on this site varies from unhelpful to awful for the exact same reason Vi N said in their review)