- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Had and still have an issue with a return and some non-usable products, (Factory defects). I've called twice and have spoken to five people, ever time they realize its a call with an issue, they put me back in the hold line to deal with another operator. Twice, I've been told that they have opened a case for a return and have not received any call back. I will continue to hound these people but would not recommend them.
Bob B.'s review of Houzz earned 5 Very Helpful votes
Bob hasn’t received any thanks yous.
Bob doesn’t have any fans yet.
Bob isn’t following anybody yet.
Empty.
From a software perspective the platform seems fine. We evaluated it for use but decided not to...
Hi Bob,
We are sorry to hear about your experience thus far! Are you able to provide an order number or support ticket number so that we can reach out?
Looking forward to helping,
Houzz Outreach Team