I requested an answer, never received any conversation now answer and was charged AU$82. THEN, they automatically signed me up for an unlimited membership and started billing me even more, so I cancelled my credit card.
My review of the "expert" was automatically assigned 5 stars.
Thank you for getting back to us about your recent Experience. We apologize for the confusion. If you have been billed for the full amount of the question it seems that you may have received a response from an Expert but may be having trouble viewing it.
We will reach out to you to collect more information about your account and look into that issue as well as the membership concern.
If you unable to reply to us here, you can always reach out to our Customer Care team 24/7 from the Contact Us link on our help page.
Regards,
Adam
Bob Has Earned 2 Votes
Bob B.'s review of JustAnswer earned 2 Very Helpful votes
Hello Bob,
Thank you for getting back to us about your recent Experience. We apologize for the confusion. If you have been billed for the full amount of the question it seems that you may have received a response from an Expert but may be having trouble viewing it.
We will reach out to you to collect more information about your account and look into that issue as well as the membership concern.
If you unable to reply to us here, you can always reach out to our Customer Care team 24/7 from the Contact Us link on our help page.
Regards,
Adam