Developed in part with a grant from
the National Science Foundation

Member since March 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 102

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Bob

Braintree Payments

Braintree Payments

3/16/17

I had worst experience with this company. They shut down my account because of client chargeback. It was a genuine transaction, but because of my client own stupidity (he forgot that he authorized the charge), he requested a chargeback. My account was permanently canceled even though my client canceled the chargeback, apologized, even directly called them to tell that it was his mistake, and wrote a letter to them, they told me that it was final decision and they will not restore it back.

I was about the launch a new custom product with braintree being my payment system, i have been working on it for the past year and spend over $150K, they just ruined everything, i had to switch to another company, and do API integration.

Stay away from them at any cost.

P.S. I spoke to Salman and his supervisor (very arrogant person), my client spoke to Nick.

Bob Has Earned 1 Vote

Bob A.'s review of Braintree Payments earned a Very Helpful vote

Bob hasn’t received any thanks yous.

Bob doesn’t have any fans yet.

Bob isn’t following anybody yet.

Similar Reviewers on Sitejabber

harryl84
9/26/18

You will loose your money, your nerves and your business will suffer. Stay away from them, you...

kaneg2
4/28/18

3 years we were with braintree and it started well but ended in a mess. When trying to update...