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Bob A.

Contributor Level

Total Points
84

1 Review by Bob

  • Braintree Payments

3/16/17

I had worst experience with this company. They shut down my account because of client chargeback. It was a genuine transaction, but because of my client own stupidity (he forgot that he authorized the charge), he requested a chargeback. My account was permanently canceled even though my client canceled the chargeback, apologized, even directly called them to tell that it was his mistake, and wrote a letter to them, they told me that it was final decision and they will not restore it back.

I was about the launch a new custom product with braintree being my payment system, i have been working on it for the past year and spend over $150K, they just ruined everything, i had to switch to another company, and do API integration.

Stay away from them at any cost.

P.S. I spoke to Salman and his supervisor (very arrogant person), my client spoke to Nick.

Bob Has Earned 2 Votes

Bob A.'s review of Braintree Payments earned 2 Very Helpful votes

Bob Has Received 1 Thank You

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Gabor H. thanked you for your review of Braintree Payments

“Thank you for your post. I was just about to set up an account at Braintree but based on your and other similar reviews, I decided to take my business somewhere else. Who would you recommend?”

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