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Boardof M.

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1 Review by Boardof

1-800 Flowers

  • 1-800 Flowers

“If I could give 0 stars I would.”
2/15/19

Our office ordered flowers for a funeral, we told them it needed to be there by 2 pm. We went to the funeral home, no flowers. They did not arrive until nearly 7pm! Speaking to their customer service was like banging our head on a brick wall. They kept offering to deliver them to the persons home. Well, they live alone and they are dead now. They wouldn't give us a credit or anything because "they got delivered". Yeah five hours late! They needed to be there by 2pm. Somehow they could not get this.

DO. NOT. USE. THIS. COMPANY!

Hard enough dealing with a loss, but to have them just blatantly refuse to give any compensation for a flower arrangement going to the funeral home when it should have, because it was eventually delivered is unacceptable.

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