B M.

Badly and cheaply put together website. Appalling lack of security. Wanton abuse of member data. Manipulative payment processes. Shows people online when they are not online. Messaging is just the greatest mess ever - does not keep inline conversations so interaction between two people generates a new conversation each time a message is sent - this is just awful - basic low level programming and site build. Clunky outdated interface generally - not one bit intuitive or easy to use. Randomly generates 'new' accounts against old email addresses to try to lure back old members. Stores Financial information and bills in advance on a recurring basis without consulting members. Bills for add-ons that have not been requested and blatantly insists that members must have clicked on the added features therefore cannot have a refund. Requires specific email to support to de-activate a profile but does not advise that it is also required that a member request absolute removal of all data - specifically - email, card data, photos etc, in compliance with data protection law which should be a foregone and therefore respectful and customer centric conclusion if a member chooses to leave the site. To be trawled, stalked and scammed after requesting to leave is a nasty and underhand way to do 'business'. The site is an awful mess - it is a huge scam and in fact populated by an awful lot of personal scammers sadly.
Dreadful site - do your research and use a more professional - customer focussed service if online dating is something you want to try seriously. If you just want to troll and hang in dodgy chatrooms, have nothing better to do, and money to waste then by all means give it a go.