I bought two perfume for my sisters birthday with the shipment date and arrival date of 12/1/2019. I Receive a notification that the item was delivered while I was at home, I did not receive any package from any carrier and it was not in my mailbox. I send an email to fragrance.net informing them what had happened no one seems to care. My sister's birthday is today and I don't have a gift for her "sad"! I know that a gift was purchase and No care or concern is shown by the customer service representatives. No one have the common courtesy to reach out to me. Stick to the evil you know "AMAZON" will never and have never treated any customer this way. I am a first time and last time customer.